Question 7 of 10

What are the most useful measurement tools you use in your work?

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067 James WallisHead of Content Marketing & Distribution, NatWest Group

Platform data. And the algorithm, which very quickly tells me whether I’ve understood it.

065 Rory WoodbridgeDirector of Product Marketing (Interim), Monzo

Product marketing is notoriously hard to measure, and if you’re sweating over how to measure it you’re probably asking the wrong question. Revolut do it well by focusing on GTM excellence. I’d look at whether sales knows about a release before the website does, whether campaigns are built around your actual customer rather than an imagined one, and whether any random person in the company can tell you who you’re for and what makes you different. Product marketing is oil in the engine rather than a channel owner, although tying ourselves to revenue is going to be the big topic for 2027.

064 Cat DanielVP Growth & Marketing, Zepz

Incrementality testing and brand tracking.

062 Sally RushtonHead of Marketing, LHV Bank

I like poring over search data - so Google Trends data - to look at search behaviour as well as social search too. It tells you so much about how people are influenced by brand and marketing.

061 Jago ShakooriHead of Social Media, Emma

Shares and watch time. For Instagram these are the main metrics for a video going viral. Everything else is secondary.

060 Lucy HeavensChief Marketing Officer, Vixio

Honestly - AI (ChatGPT, Gemini etc). There are many tools (Dreamdata, Demandbase etc), but there doesn’t seem to be one tool that really brings everything together and presents it in the right way, it’s always part of the story.